Stormwater User Fee FAQs

  1. What is stormwater?
  2. Why do we need to worry about stormwater?
  3. Why do I have to pay a stormwater user fee?
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  1. Why is the City imposing a stormwater user fee now?
  2. How was the stormwater user fee established?
  3. Why isn’t funding for the stormwater program just included in my property taxes?
  4. Do other cities have stormwater user fees?
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  1. Why is impervious surface area used to determine a property's stormwater user fee?
  2. What is considered an impervious surface?
  3. What is not considered an impervious surface?
  4. How is the amount of impervious surface area on my property calculated?
  5. What if I disagree with the amount of impervious area listed on my bill?
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  1. How is the stormwater user fee calculated?
  2. What is an Equivalent Residential Unit?
  3. Why do one-, two-and three-family homes pay a flat fee?
  4. How can I reduce my stormwater user fee?
  5. How are credits calculated?
  6. What are the criteria for reviewing a credit application?
  7. What if my credit application is denied?
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  1. How are stormwater user fee bills issued?
  2. Are tax-exempt properties also exempt from the stormwater user fee?
  3. What if I think my bill is wrong?
  4. What services do I get from paying a stormwater user fee?
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Who do I contact if I have a question about...?
If you still have a question after reading this far, we want to help!

Have a question about...
 Contact
The calculation of your stormwater usage fee or the amount of impervious surface area on your property?

The Superintendent of Public Works at 607-274-6527

Submitting and application for a stormwater user fee credit or challenging a denial of your credit application?

The Superintendent of Public Works at 607-274-6527

Changing who is billed for the stormwater user fee for a property you own?
 The City Chamberlain at 607-274-6580