If you need an ambulance, police, fire, or other emergency response, 911 is still the number to dial. If you are looking for non-emergency community resources, dial 211. Veterans seeking counselors specifically trained about their experiences and needs can dial 988 and press 1.
988 is also a resource for people who are worried about a loved one who may need crisis support. If you are struggling to support someone in crisis, dial 988 to be connected with a trained counselor.
In Tompkins County, local 988 counselors are at the Suicide Prevention & Crisis Service (SPCS). When you call 988, you are connected with a trained and caring counselor who is there to listen without judgement or distraction and help you sort out issues and potential solutions. Depending on the nature of the call, the 988 counselor may connect you with other service providers and resources in the community, including life-saving services if the counselor determines that is needed. If all SPCS lines are busy, your call is re-routed to another counselor within our region who is familiar with resources local to Tompkins County.
988 is a multilingual resource, if you or a loved one speaks a language other than English, help is available in that language when you dial 988.
There are Other Local Lifelines Available
Tompkins County Mental Health has published a list of local resources and providers online. Visit the online list to see what specific resources may be available to you or your loved ones.
You can see a therapist when you’re ready. Tompkins County Mental Health has walk in appointments available Monday 9am-2pm, Tuesday-Thursday 9am-3pm. In-person and telehealth options are available for ongoing care. You can visit 201 E. Green Street, Ithaca Monday-Friday 8:30am – 4:30pm, call 607-274-6200, and visit the website. Tompkins County Mental Health also offers individual, family, and group therapy, treatment for children and youth, and recovery programming for adults working to reach their goals.
Tompkins County Mental Health Services meet the needs of the residents of Tompkins County in the areas of mental health, developmental disabilities, and chemical dependency by providing prevention and early detection, comprehensively planned care, treatment, and rehabilitation services. Visit the website at https://www.tompkinscountyny.gov/mh for more information.